Privacy Policy

This Privacy Policy explains how NEW REALITY LLC, operating as Automations.link ("we", "us", "our"), collects, uses, and protects personal data when you visit our website or use our Services.

1. Who is responsible

The data controller is NEW REALITY LLC. US legal address: 1910 Thomes Ave, Cheyenne, WY 82001, USA. EU operations: Grigoriou Lampraki 246, Nikaia 18452, Greece. Contact: [email protected].

2. Data we collect

• Contact data you provide via forms, live chat, or email (name, email, company, message).
• Account and billing data when you become a client.
• Campaign data you authorize us to access on third-party platforms to deliver the Services.
• Usage data such as IP address, browser type, pages viewed, and analytics events collected through cookies and similar technologies.

3. How we use data

We use personal data to respond to enquiries and provide live chat support; deliver, manage, and optimize the Services; process payments; communicate about your account; comply with legal obligations; and improve our website and offerings.

4. Legal bases (GDPR)

Where the GDPR applies, we process data on the basis of performance of a contract; your consent (for example, marketing communications and non-essential cookies); our legitimate interests in operating and improving our business; and compliance with legal obligations. See our GDPR Compliance page for more.

5. Sharing

We do not sell your personal data. We share data with service providers and platforms that help us operate (such as hosting, analytics, email and SMS delivery, advertising networks, and payment processors), under appropriate agreements, and where required by law.

6. International transfers

We operate in the USA and the EU. Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses where required.

7. Retention

We keep personal data only as long as necessary for the purposes described or as required by law, after which it is deleted or anonymized.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. EU residents may lodge a complaint with their data protection authority. To exercise your rights, email [email protected].

9. Cookies

We use cookies as described in our Cookie Policy.

10. Security

We apply reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes

We may update this Policy. The "Last updated" date reflects the latest version.

12. Contact

For privacy questions, email [email protected].