Terms of Service
These Terms of Service ("Terms") govern your access to and use of the websites, platforms, and services (the "Services") provided by NEW REALITY LLC, operating as Automations.link ("we", "us", "our"). By using our Services or engaging us for work, you agree to these Terms.
1. Who we are
Automations.link is a brand of NEW REALITY LLC, registered in the United States. US legal address: 1910 Thomes Ave, Cheyenne, WY 82001, USA. EU operations: Grigoriou Lampraki 246, Nikaia 18452, Greece. Contact: [email protected].
2. Our Services
We provide AI-driven digital marketing services, which may include search engine optimization (SEO), local SEO, paid advertising, social media management, email and SMS marketing, conversion optimization, analytics, and website design and development. Much of our work is produced and optimized using our proprietary AI systems.
3. AI-generated work
You acknowledge that deliverables may be generated, in whole or in part, by automated and AI systems. While we engineer our systems for accuracy and quality, we do not warrant that any deliverable will be free of every error, nor that any specific ranking, traffic, reach, conversion, or revenue outcome will be achieved. Results depend on many factors outside our control, including third-party platforms, competition, and market conditions.
4. Client responsibilities
You agree to provide accurate information and timely access to the accounts, assets, and approvals we reasonably need; to hold all rights to materials you supply; and to use the Services lawfully and in line with the terms of any third-party platform. You are responsible for the lawful basis of any contact lists you provide for email or SMS campaigns.
5. Fees and billing
Fees, scope, and billing cycle are set out in your order, proposal, or plan. Unless stated otherwise, fees are due in advance and are non-refundable except as described in our Refund Policy. Advertising spend paid to third-party platforms is billed separately and is not included in our service fees unless expressly agreed.
6. Intellectual property
Upon full payment, you receive ownership of, or a license to use, the final deliverables created specifically for you, except for third-party materials and our pre-existing tools, software, models, and methodologies, which remain our property. We may reference completed work in our portfolio unless you ask us not to in writing.
7. Acceptable use
Your use of the Services is also governed by our Acceptable Use Policy. We may suspend or terminate Services for violations.
8. Disclaimers
The Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by law, NEW REALITY LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim will not exceed the amounts you paid to us for the Services in the three (3) months preceding the event giving rise to the claim.
10. Termination
Either party may terminate ongoing Services with written notice as set out in your plan or order. Fees for work performed up to termination remain payable.
11. Governing law
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. For clients in the EU, mandatory consumer protections of your country of residence continue to apply where required by law.
12. Changes
We may update these Terms from time to time. The "Last updated" date reflects the latest version. Continued use of the Services after changes constitutes acceptance.
13. Contact
Questions about these Terms? Email [email protected].