ESEO SERVICES LTD believes in a fair refund policy. If you forgot to cancel your subscription, or if you haven’t used your plan for more than a day after the last charge, we’d be happy to refund your latest charge in full. However, we cannot grant prorated refunds if you’ve cancelled after using your plan for more than a day.
If you have an annual subscription, we won’t be able to process any refunds. For any questions or concerns, please contact us at [email protected].
Upgrades and Downgrades
You can switch between any plans at any time during your subscription period. When you switch from a higher cost plan to a lower cost plan, you will only be charged for the number of days you used the plan. The remaining amount for the unused time will be saved as ESEO SERVICES LTD credits in your account which you can utilize for future billing.
In case of an upgrade from a lower cost plan to a higher cost plan, you’ll be charged according to your old plan for the number of days you used the plan. We’ll adjust the remaining credit amount on a pro rata basis so that you only have to pay the balance amount for the new higher-priced plan.
To raise a request to downgrade your plan, email us at [email protected] from your registered email address.
Notification of Changes
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